Amazon has become a popular platform for entrepreneurs and businesses to sell their products. However, optimizing business operations and staying competitive can be challenging. BigCentral aims to assist Amazon sellers by offering a comprehensive tool to improve their overall performance.
In this article, we will explore the reviews, pricing, and alternatives of BigCentral to help you make an informed decision about the best solution for your Amazon selling needs.
What is BigCentral?
BigCentral is a comprehensive tool designed to help Amazon sellers optimize their business operations and enhance their overall performance. The platform offers a wide range of features, including data-driven analytics, review and feedback management, keyword research, and more. By using BigCentral, sellers can gain valuable insights into their business performance and make data-driven decisions to improve their listings and increase sales.
The benefits of using BigCentral for Amazon sellers are numerous. The platform simplifies the process of managing various aspects of an Amazon business, such as tracking reviews, analyzing profits, and optimizing listings. Additionally, BigCentral’s easy-to-use interface and extensive feature set make it an ideal choice for both new and experienced Amazon sellers looking to streamline their operations and grow their business.
BigCentral Features
BigCentral offers a wide range of features and tools to help Amazon sellers optimize their business operations.
Profit Dashboard
The Profit Dashboard provides a detailed profit & loss statement, giving sellers a clear understanding of their financial performance. It highlights fees and gross profit, enabling sellers to compare current and historical performance and forecast future activities.
Request a Review
BigCentral allows users to send out 100% Amazon-compliant review and feedback requests with ease. The platform automates email requests and offers numerous filters and scheduling options, eliminating the need for manual intervention.
Email Automation
BigCentral’s email automation feature helps increase seller feedback and product reviews through personalized email campaigns. With customizable multilingual emAIl templates, sellers can build a consistent brand experience and leverage AI technologies to track and compare their performance.
Review Tracking
This feature enables sellers to manage product reviews in a centralized location, ensuring timely responses to customer issues. Automated email alerts notify users of potential negative reviews, allowing them to resolve issues quickly and maintain a positive reputation.
Keyword Research
BigCentral’s Keyword Research tool helps sellers optimize their product listings for high search rankings by providing relevant keywords and synonyms. The Reverse ASIN feature allows users to uncover competitor keywords and capitalize on their traffic.
Product Research
Discover profitable product opportunities by searching across vast amounts of product data. BigCentral helps users uncover hidden trends, top sellers, and top-selling products or brands with estimated sales and revenue figures.
Product Tracker
Validate product ideas by tracking and collecting daily product data. BigCentral allows users to monitor price, sales rank, estimated sales, and reviews over time. Users can also track competitor products to uncover and replicate successful strategies.
Feedback Management
Manage customer feedback and improve ratings by viewing customer ratings and feedback in a single pane. BigCentral allows users to contact buyers and track the status of feedback resolution.
Buyer-Seller Messaging
BigCentral offers a supercharged help desk that streamlines customer experience and expedites problem resolution. Users can collaborate and gain insight into team performance while upholding brand values across multiple major marketplaces.
Pros and cons of using BigCentral
Based on the reviews, users have reported various pros and cons of using BigCentral. Some of the pros include:
- Time-saving features: Users appreciate the convenience offered by BigCentral’s tools, such as review tracking and email automation, which save time and effort.
- Comprehensive toolset: BigCentral offers a wide range of features that cater to different aspects of Amazon selling, making it an all-in-one solution for sellers.
- Excellent customer support: Users have praised BigCentral’s customer support team for their quick response times and helpful assistance.
- Positive impact on sales and reviews: Many users have reported an increase in sales and positive reviews after using BigCentral’s tools.
However, some cons reported by users include:
- Pricing concerns: Some users find BigCentral’s pricing to be relatively high compared to the simplicity of the platform.
- Ineffectiveness of review requests: A few users have reported that the automated review request feature did not significantly increase the number of reviews they received, as customers were not interested in receiving such emails.
BigCentral Pricing
For detailed pricing information on BigCentral, it is best to visit their website. They offer various services, including Repricing Central, with different pricing options to cater to different needs. Additionally, BigCentral offers a BigTracker Extension, which is an add-on for their platform.
BigCentral Reviews
Based on the provided reviews, users have had mixed experiences with BigCentral. On the positive side, users appreciate the time-saving features and comprehensive toolset offered by BigCentral. They also praise the excellent customer support provided by the platform.
However, some users have reported concerns about the pricing and effectiveness of the automated review request feature. These users feel that the platform’s pricing is high compared to its simplicity and that the review request feature does not significantly increase the number of reviews they receive.
BigCentral Alternatives
There are several alternative tools for Amazon sellers to consider:
- Helium 10: A comprehensive suite of tools for Amazon sellers, offering product research, keyword research, listing optimization, and more. Pricing starts at $37 per month.
- Jungle Scout: A popular product research tool for Amazon sellers that offers product sourcing, keyword research, and sales data analysis. Pricing starts at $29 per month.
- SellerApp: An all-in-one tool for Amazon sellers, providing product research, keyword research, competitor analysis, and more. Pricing starts at $49.99 per month.
- AMZScout: A platform offering a range of tools for Amazon sellers, including product research, keyword research, and listing optimization. Pricing starts at $29.99 per month.
Our Verdict
Considering the features, reviews, and alternatives, BigCentral remains a viable option for Amazon sellers looking for a comprehensive tool to optimize their business operations. The platform offers a wide range of features that cater to various aspects of selling on Amazon, and many users have reported positive experiences with BigCentral’s customer support and time-saving features.
However, it is essential to consider the pricing and reported concerns about the effectiveness of some features before committing to BigCentral. It may be worthwhile to explore alternative tools, such as Helium 10, Jungle Scout, SellerApp, or AMZScout, to find the best fit for your specific needs and budget.
Conclusion
In conclusion, BigCentral offers a comprehensive toolset for Amazon sellers to optimize their business operations and improve their overall performance. While some users have reported concerns about pricing and the effectiveness of certain features, many have had positive experiences with the platform’s time-saving tools and excellent customer support.
It is recommended that potential users explore BigCentral’s website for detailed pricing information and consider trying other alternatives to find the best solution for their Amazon selling needs.
